Most consumers are generally so ill informed about collision claims and the repair process that some insurance companies and their “preferred” body shops enjoy taking an unbelievable advantage. They play shell games with your collision claims... like threatening to either delay or deny payment unless you go to one of their “preferred” shops... whose shell game cheats you out of proper and safe repairs whenever they skip procedures and use counterfeit crash parts.
Cars are easy to repair cheaply, and make look expensive. With collision repairs, what you DON'T see is much more important to your satisfaction and safety than what you DO see.
Don’t be fooled. Have your vehicle repaired at an independent facility, free from insurance influence and control. They use only original factory parts and don’t play shell games.